NZOWA, Seule; KARA, Nasra; MBILINYI, Bahati. Influence of Service Quality on Customer Switching Behaviour in Commercial Banks of Tanzania: Evidence from Selected Commercial Banks in Dar es Salaam. Tanzanian Economic Review, [S. l.], v. 12, n. 1, p. 35–46, 2022. DOI: 10.56279/ter.v12i1.95. Disponível em: http://ter.udsm.ac.tz/index.php/ter/article/view/95. Acesso em: 25 may. 2026.